Refund and Returns Policy

Effective Date: April 2025

We want you to love what you order. If something isn’t right, here’s how we handle returns and refunds.

1. Returns

You can return eligible merchandise within 14 days of delivery. Items must be:

• Unworn and unwashed

• In original packaging

• Accompanied by proof of purchase

Please email info@toprankingclub.com before sending back your item to receive return instructions.

2. Non-Returnable Items

We cannot accept returns for:

• Presale or Made-to-order items

• Event tickets or retreat deposits

• Final sale or clearance items

• Items damaged after delivery

3. Refunds

Once your return is received and approved, we’ll process your refund to the original payment method. Refunds may take 5–10 business days to appear, depending on your bank.

4. Exchanges

We’re happy to exchange eligible items for a different size or colour, based on availability. Email us to arrange an exchange.

5. Shipping Costs

Customers are responsible for return shipping unless the item was defective or sent in error.

6. Order Cancellations

If you need to cancel an order, contact us within 24 hours of purchase. After that time, we cannot guarantee cancellation, especially for presale or custom items.

Contact Us

For returns, refunds, or order issues:

Email: info@topranking.club